Contact Us Anytime

We are available for clients and non-clients alike, so if you have comments, questions, or suggestions, or would like additional information about our comprehensive services, please contact us in the manner that is most convenient for you.

Hours (EST):

Monday – Friday: 8 AM – 7 PM

Saturday: CLOSED

Sunday: CLOSED

Direct Access Numbers

Use the numbers below to dial directly into the department you’d like to speak to.

EXISTING CLIENT SUPPORT

866-639-3426 option 2

Direct E-mail Addresses

Use the email addresses below to direct your email to the department you’d like to reach.

CASE INFORMATION

[email protected]

BILLING ISSUES

[email protected]

REPORTS

[email protected]

FAST TRACK REPORTS

[email protected]

WEB ACCESS ISSUES

[email protected]

Mailing Address

Use the following address for all general mail and credit reports delivered via the US Postal Service:

OVATION CREDIT SERVICES, INC.

PO Box 56137
Jacksonville, FL 32241-6137

Actual Street Address

Use the following address for all general mail and credit reports delivered via Federal Express, UPS, and other non-US-Postal-Service shippers:

OVATION CREDIT SERVICES, INC.

9143 Philips Highway Suite 560
Jacksonville, FL 32256