
Hours (EST):
Monday – Friday: 8 AM – 7 PM
Saturday: CLOSED
Sunday: CLOSED
Direct Access Numbers
Use the numbers below to dial directly into the department you’d like to speak to.
EXISTING CLIENT SUPPORT
866-639-3426 option 2
Direct E-mail Addresses
Use the email addresses below to direct your email to the department you’d like to reach.
CASE INFORMATION
BILLING ISSUES
REPORTS
FAST TRACK REPORTS
WEB ACCESS ISSUES
Mailing Address
Use the following address for all general mail and credit reports delivered via the US Postal Service:
OVATION CREDIT SERVICES, INC.
PO Box 56137
Jacksonville, FL 32241-6137
Actual Street Address
Use the following address for all general mail and credit reports delivered via Federal Express, UPS, and other non-US-Postal-Service shippers:
OVATION CREDIT SERVICES, INC.
9143 Philips Highway Suite 560
Jacksonville, FL 32256